About Us
Open Door Health Services is a not-for-profit, Federally Qualified Health Center. We provide comprehensive primary, urgent, and preventive healthcare services, as well as select specialty services and social support programs. Our physicians, nurse practitioners, behavioral health providers, and staff offer friendly, expert care for individuals and families throughout East Central Indiana--with or without insurance. Ability to pay is not a barrier to care. Services are offered at multiple locations in Muncie and Anderson.
Open Door is recognized by the National Committee of Quality Assurance as a Level 3 Patient-Centered Medical Home.
Our Mission
Our mission is to improve the quality of life of others.
We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.
Our Vision
Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.
Our Values
To stay true to our mission and vision, we honor the following values in all of our actions:
Esteem the Team • Maximize Potential • Do the Right Thing • Choose Compassion • Encourage Uniqueness
Our History
Open Door Health Services has served the East Central Indiana community since 1974, although we have been known by several different names, including Open Door Health Clinic and Open Door/BMH Health Center.
When Open Door first opened, it was staffed by one nurse and physicians from the residency program at Ball Memorial Hospital. Over the past decades, Open Door has grown by leaps and bounds. The health center now serves more than 30,000 individuals with healthcare and wraparound support services across multiple sites.
Supporters
Open Door Health Services is proud to be supported by:
Health Resources and Services Administration
Indiana State Department of Health
Indiana Family Health Council
Ball Brothers Foundation
George & Frances Ball Foundation
Community Foundation of Muncie & Delaware County
Heart of Indiana United Way
Covering Kids & Families of Indiana, Inc.
You!
This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. For more information, visit Federal Tort Claims Act (FTCA).
Honors
2023
U.S. Health Resources and Services Administration Community Health Quality Recognition Badges
Addressing Social Risk Factors to Health
Advancing Health Information Technology for Quality
East Central Indiana Women in Business Unlimited Awards
ATHENA Young Professional: Courtney Bishop, Community Engagement Manager
ATHENA Leadership Nominee: Dr. Beena Joseph, Pediatrician and Deputy Chief Medical Officer
WoofBoom Radio Muncie’s Quest for the Best
Best Pediatrician (Silver), Open Door Pediatrics at White River
Best Behavioral/Mental Health Treatment (Silver), Open Door Behavioral Health
2022
U.S. Health Resources and Services Administration Community Health Quality Recognition Badges
Access Enhancer
Health Disparities Reducer
Advancing Health Information Technology for Quality
Patient-Centered Medical Home
Indianapolis Business Journal “Healthcare Hero”
Dr. John Woodall, Open Door Anderson Family Practice
East Central Indiana Women in Business Unlimited Awards
ATHENA Young Professional Nominee: Jessica Rosales, Community Health Worker
ATHENA Leadership Nominee: Kourtney McCauliff, VP of Human Resources
WoofBoom Radio Muncie’s Quest for the Best
Best Pediatrician (Silver), Open Door Pediatrics
Coalition of Women’s Organizations Vivian V. Conley Recognition Certificate
Suzanne Clem, VP of Community Engagement
2021
USDA WIC Excellence in Breastfeeding Award
Delaware County WIC at Open Door
Indiana Primary Health Care Association Awards
Employee of the Year: Ashley Wilson, VP of Operations
Program of the Year: Open Door Covid testing/vaccination outreach
Volunteer of the Year: Ken Hudson, Whitely Community Council
2020
Indiana Primary Health Care Association Awards
Employee of the Year: Kristen Sherman, Open Door WIC
Philip Morphew Health Center Advocate Award: Dr. Max Rudicel, Chief Medical Officer
2019
Indiana Primary Health Care Association Awards
Employee of the Year: Ivan Madrigal, Patient Services Representative.
East Central Indiana Women in Business Unlimited Awards
ATHENA Organizational Leadership: Open Door Health Services
Great Lakes Practice Transformation Network “Exemplary Practice”
Ball State Health Science External Organization of the Year
Delaware County WIC at Open Door
2018
Indiana Chamber of Commerce AchieveWell 4-Star Designation
East Central Indiana Healthy Community Alliance Community Health Champion Award
Open Door “Baby and Me Tobacco Free” program